We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

1. Information We Collect

We may collect the following types of information when you use our services:
Personal Information: name, email address, phone number, and other contact details you provide through forms, bookings, or sign-ups

Information you share inside our community or during calls
Usage Data: information about how you interact with our website or application (e.g., pages visited, time spent, actions taken).
Technical Data: IP address, browser type, device information, and cookies.

We only collect information that is reasonably necessary for our services.

2. How We Use Your Information

Your information may be used to:

Deliver digital products, courses, and resources
Communicate with you via email or community platforms
Provide customer support and respond to enquiries
Improve our services and content
Send relevant updates, offers, or educational material (you can unsubscribe at any time)
Ensure security and prevent fraudulent activity.
Comply with legal obligations.

We do not sell or rent your personal information.

3. Sharing of Information

We do not sell your personal information. We may share data only with:

Service Providers who help us operate the platform (e.g., hosting, analytics, customer support).
Legal Authorities if required to comply with laws or regulations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience.
Analyse traffic and usage patterns.
Remember your preferences.
You can disable cookies in your browser settings, but some features of the service may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to provide services or comply with legal obligations. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely using reputable platforms and systems.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Opt out of marketing communications.
Withdraw consent for data processing.

You may request access to the personal information we hold about you, or ask for corrections if the information is inaccurate. To do so, please contact us using the details below.

7. Marketing Communications

If you receive emails or updates from us, you can unsubscribe at any time using the link provided in our communications.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: admin@smartrenovatorsacademy.com

Location: Australia