General conditions of sale Smart Renovators Academy

These Terms of Sale apply to all purchases made through our website, platforms, and services operated by Smart Renovators Academy, The Virtual Trade Assistant Co, and/or Melinda Smylie (referred to as “we”, “us”, or “our”).

By purchasing any product, service, membership, or course from us, you agree to the terms outlined below.

1. Products & Services

We provide digital products and services including (but not limited to):

Online courses and educational programs
Digital downloads, guides, templates, and resources
Memberships and community access
Consultations, coaching calls, or virtual support services

All content is provided for educational purposes only.

2. Pricing & Payments

All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Payment must be made in full at the time of purchase unless a payment plan is offered.
Where payment plans are available, you agree to complete all scheduled payments.
Failure to complete a payment plan may result in suspension or cancellation of access.

3. Digital Delivery

Digital products and course access are delivered electronically via email or an online platform.
It is your responsibility to ensure the email address provided at checkout is correct.
Access details should be kept secure and not shared.

4. Refunds & Returns

Due to the digital nature of our products and services:

All sales are final, unless otherwise stated on the sales page.
If a refund policy or guarantee is offered (e.g. a 7-day or 14-day guarantee), it will be clearly stated at the time of purchase and will override this clause.
Refund requests must be made in writing within the stated timeframe and in accordance with the specific offer terms.

This policy complies with Australian Consumer Law, which does not require refunds for change of mind on digital products.

5. Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies your rights under the Australian Consumer Law. If a product or service is not provided as described or fails to meet consumer guarantees, you may be entitled to a remedy as required by law.

6. Intellectual Property

All content provided is the intellectual property of Smart Renovators Academy, The Virtual Trade Assistant Co, or Melinda Smylie, unless otherwise stated.

You may:

Use the content for personal use only

You may not:

Copy, reproduce, distribute, resell, or share the content
Claim the content as your own
Use the content for commercial purposes without written permission

7. No Professional Advice

Our content does not constitute:

Legal advice
Financial advice
Building, engineering, or compliance certification advice

While we share industry experience and best-practice guidance, you remain responsible for your own decisions, renovations, financial outcomes, and compliance with local laws and regulations.

8. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for any loss, damage, or outcome resulting from the use of our products or services.
We do not guarantee specific results, savings, approvals, profits, or renovation outcomes.

Your success depends on many factors beyond our control.

9. Community Conduct

If your purchase includes access to a community or group:

Respectful behaviour is required at all times
No harassment, spamming, or unauthorised promotion
We reserve the right to remove access without refund if community guidelines are breached

10. Account Suspension or Termination

We reserve the right to suspend or terminate access to our products, services, or communities if:

These Terms are breached
Payment obligations are not met
Misuse of content or platforms occurs

11. Changes to These Terms

We may update these Terms of Sale at any time. The current version will always be available on our website, with the updated date shown at the top.

12. Governing Law

These Terms are governed by the laws of Australia, and any disputes will be handled in accordance with Australian law.

13. Contact Details

For questions regarding these Terms of Sale, please contact:

Email: admin@smartrenovatorsacademy.com
Business Name: Smart Renovators Academy / The Virtual Trade Assistant Co / Melinda Smylie
Location: Australia